Netflix accounts for 3 to 5 percent of all U.S. home video rentals -- an astounding figure when you consider that Kozmo.com and other online companies that experimented with video rentals barely got out of the starting gate. And for last year's indie hit Amélie, Netflix says, it generated better than 20 percent of U.S. rentals. Boutique movie studios like IFC Films, which released last year's critical hit Y Tu Mamá También, love Netflix because it provides a huge market for movies that can't muster a widespread theatrical release, as well as for those that last only a few weeks on the big screen.
The company's recommendation software promotes older and independent titles so well that it's threatening to cost the company: Customers are renting an average of 5.5 movies per month, compared with 4.5 two years ago. By encouraging people to rent more films, Netflix is only encouraging more shipping costs, and training its happy users to pig out on the all-you-can-eat DVD buffet. For Netflix, that means that as many as 3 million discs are in the hands of customers at any given time, with an average of 300,000 DVDs shipped out of the company's 20 leased distribution centers each day.
Netflix's library of discs, now 5.5 million, continues to grow. But the company can't buy nearly enough of some DVDs (such as the wildly popular 8 Mile) to keep everything in stock. It almost never sells used copies, and it doesn't promote new releases either. So it merchandises films from its stock of what's immediately available to ship. That's why Hollywood loves the model: It keeps older titles in motion and gives life to smaller releases. On any given day, in fact, 98 percent of the 15,000 titles in Netflix's inventory are in circulation with customers." Logistics, it's the name of the game, the war, and the movies.
